![]() ![]() This article will guide you on how can you reset the password of your Swann Security account. Password Reset for Swann Security Account You must enter an email address below so the next time you need to reset your password, the MAC address will be sent to your email otherwise, you can write down your MAC address somewhere safe. Once this window appears, enter your preferred password (minimum of 6 characters). A message will appear on-screen stating that your password has been reset. Enter it in the Recovery field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).Ĭlick Unlock once done. The reset code needs to be entered after clicking Forgot Password. ![]() Copy down any MAC address starting with the characters '00-23-63′ or ‘BC-51-FE' first, then any others. Click the Auto Search (top) to get the MAC address of your recorder.Click the Home icon (top-left) then choose Device management.Login – just type in the password you've set earlier.Set a security question – will be used when you forgot the password your set. ![]() Set a password – to protect you from anyone who wants to view your unit on your computer.Once installed, open the Swann Security program and follow the steps below: If this prompt appears, click More Info then Run Anyway then continue with the installation. Installing the software Download the softwareĭownload Swann Security software on your Windows computer and install it. To find your recorder's reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer connected to the same router. The reset code on new recorders is acquired primarily by using the relevant client software on a computer. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.Įxcerpt from the Hardware Quick Set Up Guide This guide is intended for customers to reset their Swann recorder when they have forgotten their password. Once you enter in the “admin” username and reset code, the recorder will reboot. That indicates that the reset is successful and you will be presented with the window to enter a starting password after the recorder has finished rebooting. You can cancel the rest of the Setup Wizard if you want.Ĭancel the wizard then open the right-click menu and select Main Menu (home button) to access the login window. Make sure to setup your new password and click NEXT. If the window you see looks similar to the image below, you are in the wizard. The reset code CANNOT be entered in this area. Enter it in the Super Password field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33). ![]() On the Login interface, click Forgot Password. You now use what you wrote down in the previous step to initiate a password reset on the recorder. Once you're DVR shows on the list, click it once to see the MAC Address at the right side.Ĭopy down any MAC address starting with the characters '00-23-63′ or ‘BC-51-FE' first, then any others. The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address. The reset code on new recorders is acquired primarily by using the relevant client software on a Windows PC or Mac computers. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system. Installing SwannView Plus or iVMS to your computer.Connect the DVR/NVR to a router or modem.how to reset the password of WHD-PTCAM?.Password Reset for Swann Security Account.Swann security Password Reset (Windows). ![]()
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